REFUND & CANCELLATION POLICY​

Our Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time.

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I.REFUND POLICY

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At www.art-holics.life, our general policy is that YOUR PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO RECEIVE A REFUND OF YOUR PAYMENT AT ANY TIME.

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We guarantee that the monthly art box will arrive in a good condition, but if there is any problems, we will do our best to make it right.

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If there is an issue, you can return the box within 14 days from the date of delivery. Please send us an email, with name, number and reason for return.

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The Return must be made within 14 days from the shipment date, with original packaging and unused. We do not accept refunds after 14 days. In this case, the customer shall be held responsible for all the shipping fees.

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In a determination to accomplish customer satisfaction, the Customer can contact us through our email: main@art-holics.life We will respond within 3 (Three) business days.

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We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

If for any reason, our back-office staff confirms a refund. Then, a refund will be made accordingly.

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We take our customer's feedback very seriously and use it to constantly improve our products and quality of service.

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II.METHODS OF PAYMENT AND REFUND?

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We will refund your amount to the original payment method, once it has been processed.

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III.REFUND CYCLE

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The complete refund process normally takes about 5-15 working days from the date of confirmation of refund.

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(Last updated April 11th, 2021)

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